Data Processing Agreement

Where you use Synura to transmit personal data, Praxivox Limited acts as a data processor on your behalf under UK GDPR Article 28. Our Data Processing Agreement sets out the terms of that processing relationship, including the subject matter, duration, nature and purpose of processing, the types of personal data processed, and the obligations of both parties.

The Synura DPA includes a product-specific annex covering health data processing, sub-processor disclosure, and technical and organisational security measures.

What the DPA covers

• Subject matter, duration, nature and purpose of processing
• Types of personal data and categories of data subjects
• Processor obligations under UK GDPR Article 28
• Sub-processor controls and notification
• Technical and organisational security measures
• Data breach notification procedures
• Audit rights
• Data return and deletion on termination

When you need a DPA

A signed DPA is required before personal data flows through the Service. During sandbox access, no personal data is processed and no DPA is required. When you are ready to go live, contact us to execute the DPA before activating data flow.

Contact

Praxivox Limited
71-75 Shelton Street, Covent Garden, London, WC2H 9JQ
Email: hello@synura.io
ICO Registration: ZC110347